Privacy Policy details


A. Pledge on Privacy


The term “personal data” as used in this Privacy Policy refers to information such as your

•  first name and surname,
•  title and degree,
•  e-mail and mailing address,
•  profession, branch or business


that can be used to identify you. Generally, Protina Pharm. GmbH will not process your personal data without your consent. The submission of personal data with any of the Protina Pharm. GmbH websites is voluntary by filling in fields and in connection with the purposes your personal data will be used for.


In the course of data collection Protina Pharm. GmbH guarantees to comply with international Privacy Policy standards. Protina Pharm. GmbH ensures that only authorized personnel trained on data protection is handling your personal data.


The following information is collected automatically while visiting the Protina Pharm. GmbH websites:

•  The site making requests to the server
•  The name of the requested site
•  date, time, number and duration of requests
•  Amount of transferred data
•  Description of type of web browser or
•  Unique IP addresses or hostname of requesting server
•  Search strings obtained from search engines generating requests to the server
•  die in Suchmaschinen eingegebenen Suchbegriffe, die zu einer Anforderung von Dateien geführt hat
•  The country indicated by the top level domain of requesting site


Protina Pharm. GmbH analyses this data for statistical purposes and in an anonymous way (personal date is not requested) to improve our online service. If your are requested to submit personal data this will be handled as follows.


B. Collection, processing and using personal data at Protina Pharm. GmbH


The following sections explain how and when Protina Pharm. GmbH collects, stores, and administers personal data online and for which purposes.


1. Intended Use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration connected to its purpose (e.g. registration to and search in the index of therapists, retrieval of expert information, literature service). When you register with us, you may need to complete certain fields (some are required and some are optional). In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site or for us to transmit your personal user name and password.

Protina Pharm. GmbH processes personal data for the purposes which we inform you about when we ask you for information (e.g. subscribe to the newsletter). For example, we may collect and use personal data to market products and services which we think may be of interest to you, or to communicate with you for other purposes. Protina Pharm. GmbH keeps your data in accordance with any applicable legal or ethical reporting or documentation requirements and with any duties to observe secrecy.


2. Non-Disclosure of Information
Protina Pharm. GmbH will not sell, share, or otherwise distribute your personal data to third parties. Personal data may occasionally be transferred to third parties who act for or on behalf of Protina Pharm. GmbH, or in connection with the business of Protina Pharm. GmbH, for further processing in accordance with the purpose(s) for which the data were originally collected.

Where such disclosure of personal data to a third party occurs, Protina Pharm. GmbH will endeavour to ensure that the processing is performed in accordance with the purposes and within the limits under which the data were originally collected. The Privacy Policy from some third parties may differ from ours. Nevertheless, Protina Pharm. GmbH aims to work only with third parties who have a Privacy Policy with a similar level of security. If applicable, Protina Pharm. GmbH will close a contract with a third party to assure the treatment of personal data in accordance with Protina Pharm. GmbH Privacy Policy.


3. Right of Access, Change, Deletion and Disabling of personal data
Users who visit one of Protina Pharm. GmbH sites and voluntarily supply personal data have the legal right to access, change and delete the data or to learn the purpose why the data is stored. If you wish to edit your personal data to correct respectively delete them, please contact Protina Pharm. GmbH. Your requests will be dealt with in a prompt and proper manner. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.


4. Security and Confidentiality
To ensure the security and confidentiality of personal data that we collect online, Protina Pharm. GmbH uses data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your personal data, Protina Pharm. GmbH takes measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Protina Pharm. GmbH employees commit to comply with the principals of security and confidentiality. Non-compliance may be punished by disciplinary measures. While Protina Pharm. GmbH cannot guarantee against any loss, misuse or alteration to data, we try to prevent such unfortunate occurrences.


5. Anonymous Data and Cookies
Protina Pharm. GmbH may collect and process anonymous information about your visit to this website, such as some of the pages you visit and some of the searches you perform. Without compliance no personal data will be stored of users who visit one of Protina Pharm. GmbH sites.

Such anonymous information is used by Protina Pharm. GmbH to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install cookies that collect the first level domain name of the user (e.g., “protina.de” from an e-mail address of “info@protina.de”) and the date and time of access. Cookies as used by us cannot be used to discover the identity of an individual user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, this will enable you to decide if you want to accept it or not.


6. Spam Policy
Protina Pharm. GmbH is 100% against spam. Spam is defined as a large number of repeated emails that are both unsolicited and commercial in nature. These emails are either sent to individuals unknown to or rejecting communication with the sender. However, Protina Pharm. GmbH informs its website users via an electronic newsletter by e-mail about important information concerning products, health, etc. These website users s ubscribed and agreed to receive the newsletter. You can unsubscribe at any time, the newsletters will then be terminated.


7. Personal Information and Children
Protina Pharm. GmbH will not knowingly collect, use or disclose personal data from a minor under the age of 13, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. Protina Pharm. GmbH will provide the parent with (1) notice of the specific types of personal data being collected from the minor, and (2) the opportunity to object to any further collection, use, or storage of such information.


8. Links to other sites

This Privacy Policy applies only to websites of Protina Pharm. GmbH to the exclusion of third party websites. Protina Pharm. GmbH may provide links to other websites which we believe may be of interest to our visitors. Protina Pharm. GmbH aims to ensure that such websites are of the highest standard. However, due to the nature of the World Wide Web, Protina Pharm. GmbH cannot guarantee the privacy standards of every website to which we link or be responsible for the contents of sites other than this one, and this Privacy Policy is not intended to be applicable to any linked, non-Protina Pharm. GmbH site.


9. Contact Us
If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please contact Mr. Bernd Funk, Phone: +49 (0)89 99 65 53 0, Fax: +49 (0)89 96 34 46, edv@protina.de.

Protina Pharm. GmbH aims to constantly improve the tools available to you to manage the data that you provide to Protina Pharm. GmbH. Please refer to this page from time to time to review these and other new features as the site is updated frequently.





Protina Pharmazeutische GmbH

Adalperostraße 37
85737 Ismaning

Telefon +49 (0)89- 99 65 53-0
Fax +49 (0)89- 96 34 46

E-Mail: info@protina.de
Internet: http://www.protina.de